“PENINGKATAN KUALITAS PELAYANAN BERBASIS KEBUTUHAN PELANGGAN MELALUI INTEGRASI SERVQUAL DAN HOUSE OF QUALITY: (STUDI KASUS PADA ALIJOY COFFEE, NANAS)” (2025) MANNERS (Management and Entrepreneurship Journal), 8(1), pp. 1–9. Available at: https://ojs.unnur.ac.id/index.php/manners/article/view/927 (Accessed: 15 August 2026).