“PENINGKATAN KUALITAS PELAYANAN BERBASIS KEBUTUHAN PELANGGAN MELALUI INTEGRASI SERVQUAL DAN HOUSE OF QUALITY: (STUDI KASUS PADA ALIJOY COFFEE, NANAS)”, MANNERS (Management and Entrepreneurship Journal), vol. 8, no. 1, pp. 1–9, Mar. 2025, Accessed: Aug. 15, 2026. [Online]. Available: https://ojs.unnur.ac.id/index.php/manners/article/view/927